How To Use Negative Review To Your Advantage

The word negative has a lot of negativity attached to it, especially in the context of customer reviews and customer review software.  You cannot blame yourself to think of it that way, however, as a business owner, you need to look at negativity with the eyes of opportunity.

Benefits of online review management

If your online review management team tells you about the increase of negative content regarding your business online, make a fair assumption that the structure of the business is not in order. Look for opportunity in these legitimate (and sometimes sponsored) negative reviews by doing the following.

Importance of customer reviews

  1. Consideration and Restructuration

Negative reviews mostly stem from the frustration of customers who are fed up with not being provided what they were promised with. Before you make more such unsatisfied customers a part of your base, address the problem by tackling the core.

If they problem lies in late delivery contact the courier service you outsource your products to in all seriousness. Similarly, if the problem stems in the way your representatives are not of help to the customers, train them competitively.

It is a good idea to hold a certain degree of defense for your people and business, but markets today operate with the assumption that the customer is always correct. So make that a priority and go for the correction fast.

  1. Closer to the Truth

Through their online review management, businesses make it an aim to get as many positive reviews as possible. However, if you were a consumer skimming through products and you saw the name of a brand which is relatively unknown but has a number of five star reviews only, you will get suspicious as to how the brand got that far without anyone close to you ever hearing about it.

People who give negative reviews also include constructive individuals, i.e. they do not only point out what was wrong but also highlight what can be done to make things better. They end up making the experience of those basing their decisions on online reviews better because of the holistic exposure they get to the product/service.

In addition, it will remove the vibe of fake/forced reviews that people often outsource people to put up for publicity.

  1. Be very responsive

A customer review software which is deployed and full of important negative reviews about a product is pointless if you as the business owner do not take out time to seriously figure out what it is that the business is lacking. That does not mean, however, that you go on giving explanations to everyone.

Inform your customers of the standard response time that your team takes to get back after the review box is flooded. Craft your reviews carefully with a mix of humor, quantified analysis and explanations, and a positive outlook on how the future will not see a repeat of these mistakes.

In addition, be sure to answer the concern as swiftly as possible. Baseless negative reviews like “You are a bad business” can often be responded very nicely and used as a social media stunt to elaborate on how a business is easy minded and approachable. The best response is the one which is best though out.

  1. Hold Transparency

Online review management allows you to take the concerns that individual customers may have with you offline. Businesses hold a lot of power in today’s world, but that power can be worn out quite easily by people who engage in long conversations with business representatives on public forums.

While solving personal issues on a side is important, when issues are faced by a number of people you need to show empathy as a business. Be apologetic, ensure that you are taking steps to improve service quality, and if possible offer some form of concession to the hurt individuals.

To take things a step ahead, publicize the issue and humbly inform the audience of how professionally you dealt with it. Be careful to respect the fine line between informing and boasting though, because it can be counter-productive for businesses at times.

All in all, while you conform to better practices of online review management, remember that businesses represent human instincts, and that they will always be prone to mistakes which can be minimized, but never fully curtailed.

How To Create A Backyard From Scratch

A professional help from masonry contractors will be of great benefit if you are planning to model your backyard from complete scratch.

Backyard landscaping ideas

Let’s have a quick look at few important tips to consider for a beautiful backyard.

Decide the Activities

Firstly, you need to evaluate the space constraint for all the activities you are planning to include in your backyard. For instance, if you need some sports game like soccer or a small basketball area, pool area, garden area, maybe you want some swings to add in the corner for your children or just for a good décor, some antique furniture to have snacks or a pet area and so on.

Marking of Your Backyard

Once you are done with deciding the activities and dividing the area accordingly, you need to start working on the marking part like for which area will be used for this and that activity. For instance, if you have decided to add pool in your backyard then decide the space and area for pool and you might mark it there so as to plan other activities easily. You can seek help from some backyard landscaping who can well guide you for marking and designing it later on.

Toil the Soil for Garden Portion

When you are done with marking, you need to toil the soil with addition of some organic matter to have a full natural and lush green garden before setting out the plants. You can use mushroom compost, finely shredded pin bark, leaf mold or peat moss or such material to décor your garden professionally. A masonry contractor might guide you well with using good quality material to design your backyard garden with desired stuff.

Pet Area Décor

If you have marked an area for keeping your pets, then you can décor them nicely as well with the help of a masonry contactors. You can decorate the area by using stone patio and small wooden house for them to stay during night time. You can also add some artificial garden type area in front of the pet’s house to give it a pretty aesthetic look with some home like natural feeling to your pets.

Design the Pool Area

Well designing pool is not an easy task so it is better to take a guide from some professional pool masonry contractors. Their professional experience will greatly help you to set up your pool with considering all required pre-requisites. Like the digging of pool, arrangement for water changing and cleaning treatments, slope of pool, stair case addition or may be if you want then you can add some slides as well to make it look more beautiful.

Sitting Arrangement

You can use some antique wooden furniture styling for your backyard which will go great with the pool and the pet house. Like you can add some nice patio fencing to make a boundary of small walls to dedicate an area for sitting purpose which will look very pretty with an essence of professional work. Also, using sofas or chairs with a table in this small boundary will look good with a stone patio flooring.

Play Area for Kids and Adults

Making some space for play area will also add a great beauty to your backyard where you can spend some quality time with your loved ones. For instance, you can add some swings and slides beside the pet house for kids while a good soccer table will go great with the pool. This way, you will keep a play area for both kids and adults making everyone happy in your home.

Maintaining Your Backyard

Once you are done with all the designing, the important thing is how you maintain them afterwards. Portions which needs more attention are your beloved plants, cleaning of your pet house and of course the pool requires a lot of attention to maintain. You can take a detailed guide from your pool masonry contractor long island to get to know about necessary things you will be needing for the pool maintenance. And regular watering of plants and cleaning of pet house are the things which must be part of your daily cleaning process.

8 Facts About Bariatric Surgery

People don’t have enough knowledge about bariatric surgery which is why doctors weight loss programs for their patients and for the people who aren’t much aware of this surgery.

Know about Bariatric Surgery

Here are some of the facts that you must know about bariatric surgery:

Obesity Is More than Just a Weight Disorder

Many people think that obesity just a regular and common weight disorder. But the fact is that obesity is a metabolic disease which affects your metabolism and slows it down due to which you gain weight easily or remain obese even after consuming an adequate number of calories in your diet. Consult your doctor and follow the medical weight loss diet plan he provides to improve your metabolism and stay healthy.

The Youngest Bariatric Surgery Patient

Obesity can be a problem for people of any age and sometimes getting a bariatric surgery is the only way to overcome and treat the problem. One of the craziest facts of bariatric surgery is its youngest patient who was a little 12 years old girl. Generally, children who are obese get mature at a much younger age because the hormones needed for the enhancement of maturation processes are linked with the fat tissues. Bariatric surgery won’t affect the child’s natural aging if he/she has reached maturity.

Improves Your Overall Health

Undoubtedly, a bariatric surgery improves your overall health as found out by the studies and told by the doctors weight loss programs that weight loss surgery is generally good for your health. It can improve your cholesterol levels, blood pressure, help you to get rid of joint pain and might also eliminate your type 2 diabetes issue.

Improves Your Sleep Pattern

If you are overweight then you are likely to have sleep disorders such as apnea, insomnia or breathing issues. Some extremely obese people are found to have breathing issues such as; restarting or stopping of more than a hundred breaths every night. However, bariatric surgery has an effect on your sleep problems as well and resolve it so that you get a peaceful and uninterrupted sleep.

Your Cravings and Taste Change

Following a strict diet for a certain time period after any type of surgery is common. Such strict medical weight loss diet plan is also provided by the doctors after the bariatric surgery. However, the diet varies from person to person depending upon his/her weight, his/her allergic reaction to a particular food and all. So, during that diet season, you would want the things that you never even thought of eating before the surgery. And similarly, after surgery, you wouldn’t even want to stand the smell of the food you loved and crave for one that you never loved before.

Improves Your Fertility

In most of the women, obesity is the main cause for menstrual irregularities which leads to PCOS i.e. Polycystic ovarian syndrome. Because obesity and these fertility issues are linked, once the obesity issue is resolved the other fertility issues are likely to get resolved too which is very beneficial for women.

Utmost Will Power Is Required

It is extremely important to be mentally, physically and psychologically prepared for surgery. To make it easier for the patients, doctors weight loss programs are helpful which should be attended by every patient before their surgery so that they would have enough fortitude and will power to go through the process easily. Moreover, being a part of support groups in such cases is also found to be highly efficient.

Incredibly Fast Recovery

Another reason of people fearing from surgery is that they think that they might not be able to return to their daily life for months, they would be lying on their bed the whole day and have sick meals. However, all of these things aren’t true when it comes to bariatric surgery. A patient is likely to recover from the surgery within four weeks maximum and enjoy his daily life like before with some additional health benefits.

These surprising facts are the reason for the increase in the rate of bariatric surgeries. Although, if you aren’t extraordinary obese then medical weight loss diet plan Leesburg would be enough to work out for you.